WHAT IS A SECONDS PRODUCT?
We take pride in our finished ware but sometimes a piece of ware will be produced that fails to meet our high quality standards. Instead of throwing these away, we mark them up and sell them on as seconds (you can tell if it is a second by looking for a scratch through the backstamp.)
A fault that does not affect the performance of the piece is classed as a second. Such faults can include:
Printing Fault (appearance, part missing or off-centre)
Pin-holes (dimples in the would-be smooth glost finish)
Specks (flecks of colour between the glaze and biscuit)
On items sold as sets, where first quality would have a standard mix of designs or motifs, there is no guarantee of which flower designs will be received on seconds. The Selection of flower designs could be six of the same, six different or any combination in between. The designs could also be non-standard UK motifs and/or vary from the image shown on the product page.